Term & Condition

📜 Terms & Conditions

Welcome to Abdali Baba Supermarket's Online Store. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any order.


1. General

  • This website is operated by Abdali Baba Supermarket.

  • Throughout the site, the terms “we”, “us”, and “our” refer to Abdali Baba.

  • We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates to our website. It is your responsibility to check this page periodically.


2. Eligibility

  • By using this site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.


3. Product Availability & Pricing

  • All products are subject to availability.

  • Prices are listed in PKR (Pakistani Rupees) and may be subject to change without notice.

  • We reserve the right to cancel orders in case of pricing errors or stock unavailability.


4. Order Process

  • Once you place an order, you will receive a confirmation via email or SMS.

  • Orders are usually processed within 24 to 48 hours.

  • We reserve the right to refuse or cancel any order for any reason.


5. Cash on Delivery (COD)

  • We offer Cash on Delivery .

  • Customers are responsible for paying the exact amount in cash at the time of delivery.

  • Multiple failed delivery attempts may lead to temporary suspension of COD option for that customer.


6. Returns & Exchanges

  • Items can be returned or exchanged within 3 days of delivery, only if they are unused, in original packaging, and with a valid reason.

  • Perishable goods (ice cream, bakery items, Dry Fruit  etc.) are non-returnable.

  • Customers are responsible for return shipping unless the item is defective or incorrect.


7. Refund Policy

  • Refunds for COD orders will be issued via bank transfer, Easypaisa, or store credit.

  • Processing time: 3–5 business days after return approval.


8. Delivery Policy

  • Delivery times may vary based on location and order size.

  • We aim to deliver orders within 1 to 3 working days in major cities.

  • Delays may occur due to weather, strikes, or holidays.


9. User Conduct

  • You agree not to misuse this website or its content.

  • You may not use our products or content for any illegal or unauthorized purpose.


10. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.

  • We do not share your information with third parties without your consent.